kenny
New Member
Posts: 11
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Post by kenny on Oct 5, 2005 22:11:16 GMT
Started to build my X10 tonight, realised that the 2 rear toe titanium turnbuckles are missing. I have emailed TTech, now awaiting a reply. hope its sorted soon.
A little frustrating.
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Post by chris burgess on Oct 6, 2005 7:38:50 GMT
Started to build my X10 tonight, realised that the 2 rear toe titanium turnbuckles are missing. I have emailed TTech, now awaiting a reply. hope its sorted soon. A little frustrating. You would be better ringing Richard up. sometimes he is a little slow at replying to e:mails, if he does at all! Their contact number is on the website. I haven't managed to get through on their spares hotline yet!  |
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kenny
New Member
Posts: 11
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Post by kenny on Oct 7, 2005 18:27:37 GMT
Called TTech using the phone number listed on there website. A really helpfull lady took my name and X10 chassis number asked what parts where missing, they turned up this morning by registered post. Not bad, keep it up.  |
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Post by pro4nut on Oct 7, 2005 19:13:12 GMT
i have already had to order spares and received them in under 24hours service is top if you phone!
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Post by chris burgess on Oct 7, 2005 20:52:05 GMT
the really helpful lady is called Rae...she is exceptional at her job, and makes you feel valued...I have ordered too many steering parts from her recently, and they have all turned up within 24 hours. truly remarkable customer service. obviously they (t.tech) have learned a valuable lesson in customer service.
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Post by Northy on Oct 7, 2005 22:48:22 GMT
I ordered parts from a guy and they haven't got here yet, hopefully tomorrow  |
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Post by Cooper on Oct 9, 2005 9:52:16 GMT
I ordered parts from a guy and they haven't got here yet, hopefully tomorrow woman are always better  |
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