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Post by jonnycrasher on Oct 18, 2005 19:54:58 GMT
Hi Guys, i am new round here but wondered if you can help me, my local model shop wont stock anymore X10 stuff as allegidly T.tech are having problems and model shops are now ment to pay their invoices to a frim of solictors rather than T.tech/centrepoint? Can anyone confirm this? if this is the case I will be selling my unbuilt X10 as spares on ebay (to keep you guys running) and by myself a ZX5! please help.  |
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Post by chris burgess on Oct 18, 2005 20:26:45 GMT
Where have you heard this information from, and is it bona fide? I have been trying to get to the bottom of the rumours, but without success. I have however received a general e:mail (as I am sure you all have) saying that Richard is out of the office 'til the 27th October, due to a product launch in the states I think it was. The e:mail was signed off Richard weatherley, AIT Ltd..... |
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Post by X10 RACER on Oct 18, 2005 20:37:17 GMT
as i understand it,AIT are a firm that centrepoint ttech operate with.I believe as soon as an invoice is sent to to a model shop, this firm immediately pays ttech a large amount of the balance-meaning they gain instant funding and do not have to wait for the shop to pay.TTech receive the rest from the firm once the shop has paid,minus a commission.Usually firms operate in such a way when they do not have a massive amount of financial security.
I know this is how centrepoint used to operate so i assume this latest rumour is just regarding that,which is not anything to worry about people!
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Post by Northy on Oct 18, 2005 20:38:05 GMT
I didn't get an email Chris, what was it about?
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Post by jonnycrasher on Oct 18, 2005 20:38:29 GMT
yes it was genuine, my local shop owner had the letter, telling him to pay the solictors for his shelf stock X10 and not centrepoint. I cancelled my X10 several months ago but bought one on ebay this week unbuilt so will need spares. I might just buy a second kit to keep me going or just sell mine as spares on the bay - its a nightmare. I am waiting for a reply from Richard sent 10/10 and voicemail left 11/10 - I have been waiting 8 weeks for a replacement Vega ESC and no sign of that either. |
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Post by X10 RACER on Oct 18, 2005 20:42:08 GMT
Oh yes, they have operated in this way for a while.A modelshop has never paid directly to centrepoint as far as i can remember.....
I suppose on the other hand AIT could just be another company name to use for legal/financial reasons.
Either way, the X10 appears to be undergoing constant development and the customer service direct with them is top class.I always buy direct instead of through a shop.Its a better service and you can talk to the people directly about the car!
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Post by jonnycrasher on Oct 18, 2005 20:42:23 GMT
just got to read the other post, ok it may be ok then. so why the awful customer service, switchboard on answerphone, no response to mails, you may have got a good service but my experience has been terrible.... Oh well I will just have to wait then I guess.  |
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GAZ
New Member
IF YOU WANT TO BEAT THE REST GET THE BEST
Posts: 24
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Post by GAZ on Oct 18, 2005 21:03:14 GMT
Hello i work in a modelshop in Swansea called Fastlaneshop, i spoke to centrepoint yesterday and ordered some parts and was told that the only part's that we would'nt receive were part's that were out of stock and part's that are being remade as they were not happy with the quality of them.
As far as kit's we have one on the shelf and have another 3 on order but i was told that we would not have them sent out to us until the 30th or 31st october as they are waiting for some updated part's to arrive to go into the new kit's, such as the carbon steering link and a better shock Oring's.
Hope this help's
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Post by X10 RACER on Oct 18, 2005 21:03:24 GMT
I know there are a few email addresses you can use and some get responses quicker than others.I have never had a switchboard yet!I usually ring the number on the X10 card you got wih the kit.Never had a problem yet.As stated somewhere else, you usually speak to someone called rae and she seems thoroughly excellent in the service she provides.Parts arrive faster than for any other car i know at this time,i.e. next day or day after at absolute latest.
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Post by jonnycrasher on Oct 18, 2005 21:07:22 GMT
My last two calls have be answered by an answerphone saying the switchboard will not be answered for several days, ok I will give it the benefit of the doubt and try again in the morning. thanks for your help and I let you kow if I have any joy.
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Post by chris burgess on Oct 19, 2005 6:52:58 GMT
sent richard an e:mail in LA, and got the following reply:
Hi Chris
Thanks for the information. Its not true.
Best regards
Richard
short and sweet, but says it all.
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Post by Big boy X10 on Oct 19, 2005 12:55:26 GMT
hi, I have just phoned t.tech for some bits and got the answerphone with a message saying closed until 14 November! I called 01634 826111 have you guys been using a different number? is so can you please post it here as I need some wheels for the weekend. thanks!
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Post by chriscondon on Oct 19, 2005 14:06:14 GMT
On the web the order hot line is 01634 826115. I have just placed an order via the web and am a little worried that it will not get picked up. Let us know how you get on with the above number and i will call to confirm order. If you get stuck for wheels i can send you a set  Chris |
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Post by jonnycrasher on Oct 19, 2005 16:24:19 GMT
Just tried both numbers the 111 is on answerphone until 14/11 (I left a message last week and haven't had a call back yet) and the 115 is a dead line.  Q. why would a firm use factoring companies? A. To assist with cash flow. Fine. ...So why would the factoring companies be using lawyers to make sure they get their money? I have seen the letter today and whatever RW says in LA it does not inspire confidence. All I want to do is order some parts on the phone (rather than the web) is that too much to ask |
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Post by pro4nut on Oct 19, 2005 18:49:14 GMT
Shall i explain as i understand,
this is opinion based on facts that i am aware of and am able to verify,
AIT is the trading company, this is i believe due to the fact that prevouis companies trading in the names currently associated with the predator are now defunct companies which can be verified with company house, one example of which is tenth technology, companies can trade under names - ttech for example but the parent company must be registered.
as you may not be aware richard has had mixed fortune with past business ventures and may have needed to set up a new company to trade under in order to finance the project, this new company uses the name ttech as a brand as an alternative to a company name, this should mean that in the future the packaging would not need to change on the products, if you see pred spares on ebay you will notice that the packaging can be differant for the same product.
every time i phone the call is taken, it may run onto the anwersphone but richard will normally pick up while i am leaving a message. i ordered spares on the phone on friday using the number on the owners card and they arived saturday morning.
what is all the fuss about?
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